Work

The Assistant Day & Night Receptionist is responsible for providing attentive, courteous, and efficient service to all guests from arrival to the point of departure, while maximizing room revenue and occupancy. Responsibilities: - Support the Front Desk team in delivering a seamless and welcoming experience to all guests. - Greet and assist guests upon arrival and departure, providing information about hotel facilities and services. - Answer inquiries from guests regarding restaurants, transportation, entertainment, etc - Assist with check-ins, check-outs, and reservation management under the guidance of the Front Desk team. - Maintain accurate records of guest information, room availability, and daily reports as required. - Handle incoming and outgoing mail, packages, and messages, ensuring timely delivery. - Assist in coordinating guest requests and special arrangements, escalating complex issues to the Front Desk Supervisor or Manager. - Help maintain front desk organization, supplies, and administrative tasks to ensure smooth operations. Qualifications & Assets: - At least 1 years’ experience working in a similar position. - Strong organizational skills and ability to multitask in a fast-paced environment. - Ability to work on a variable schedule including weekends and holidays - Ability to integrate and work well in a team environment - Excellent skills in Microsoft Office Suite, particularly Outlook, Word, and Excel - Good telephone persona with a friendly and helpful demeanour - Possess an eye for detail and ability to work under pressure - Strong written and verbal communication skills - Strong problem solving and trouble shooting skills - Self-motivated with the ability to work in a fast-moving environment  

Reporting to the Cost Controller, the Assistant Cost Controller is responsible for undertaking spot check inventory, monthly inventory, reconciliation of monthly inventory balances as well as supporting of the finance and stores functions. Responsibilities: -Account for daily inter-outlet transfer requests for proper cost allocation whilst maintaining accurate inventory reconciliation including daily discounts and complimentary products given in all outlets -Assist the Cost Controller in conducting market survey of food and beverage products -Conduct the biannual operating equipment inventory and report the losses -Conduct spot checks for spoilage, wastage and pilferage at all outlets and ensure that all par stock levels in the kitchen and bars are strictly adhered to and report same to cost controller -Check and verify, food and beverage supplier invoices before forwarding to Accounts Payable for processing including but not limited to conducting spot checks on receiving items -Carry out any other duties and responsibility assigned by the Cost Controller or the Financial Controller -Carry out daily import of point of sale item sales in venues for inventory reconciliation -Complete daily/weekly food cost calculation for verification by the Cost Controller -Input additions, new pricing and menus into the POS -Input food and beverage stock items into the system and perform sales reconciliation -Perform monthly stock takes of all outlets and stores including random spot checks for proper accounting Qualifications & Assets: -At least 2 years’ experience working in a similar position -Previous experience using Shireburn Inventory System will be considered as an asset -Ability to integrate and work well in a team environment -Ability to prioritize multiple tasks effectively and flexibility with work schedule to accommodate last minute requests -Excellent command of English -Possess an eye for detail and ability to work under pressure -Strong problem solving and trouble shooting skills -Self-motivated with the ability to work in a fast-moving environment -Strong written and verbal communication skills  

The Reservations Agent must ensure that all incoming calls and emails are handled in a courteous and professional manner whilst ensuring efficient resolution of all guest inquiries for various hotel services and operations. Responsibilities: - Communicate directly with clients, offering prompt, friendly and courteous service at all times - Coordinate with the sales department and manage all communication for group bookings - Maintain all calendars for the hotel - Manage all incoming booking requests from guests and reply in a timely and efficient manner - Negotiate rates and upsell rooms in the hotels - Provide daily booking updates - Provide prompt and efficient service while maintaining the hotel brand standards - Process all incoming reservations and queries, managing the upkeep of the reservations records amongst other duties and ensuring internal procedures are constantly being followed Qualifications & Assets: - Ability to work in a dynamic environment - Ability to work flexible hours - Ability to portray a professional image in line with the values of the Company - Logical, attentive and able to multi-task - Sales oriented and customer focused - Fluent in spoken and written English and preferably another European language - Well-organised and possess time management skills and able to work flexible hours - Self-motivated, able to work under pressure and adhere to deadlines - Possess outstanding administration and organizational skills - Possess knowledge of online and internet bookings - Advanced understanding of basic office applications, including MS Office (Word, Excel, PowerPoint and Outlook)

The job scope involves providing support to senior finance executives, assisting with financial analysis and reporting, managing accounts payable and receivable, and performing other financial-related tasks. The primary objective of the Junior Finance Executive is to ensure the efficient management of the financial resources of the organization.   Responsibilities: - Accurately and efficiently entering data into computer systems, databases, or spreadsheets. - Ensuring the completeness and accuracy of data entered. - Analyzing financial data and providing insights to senior executives - Managing accounts payable and receivable, and ensuring timely payments and collections - Performing bank reconciliations - Assisting in the implementation of financial controls and procedures   Qualifications & Assets: - Minimum O’ Level Qualification in Accounting and preferably be in the initial stages of obtaining ACCA qualification or other equivalent qualification. - Strong analytical and problem-solving skills - Strong attention to detail and organizational skills. - Proficiency in Microsoft Excel and other financial software - Excellent communication and interpersonal skills - Ability to work under pressure and meet deadlines - Strong organizational and time-management skills - Ability to work independently and as part of a team - Willingness to learn and adapt to changing business environments

The Kitchen Steward will be responsible for cleaning our outlets and equipment whilst making sure that all areas are clean and sanitary. The Kitchen Steward must clean and put away dishes, clean floors, clean food preparation areas and refill supplies. Responsibilities: - Clean food preparation equipment and maintain a clean work environment - Dispose of trash and other kitchen refuse in an environmentally safe manner - Ensure consistent and high operating standards in every area of the establishments - Ensure that the food preparation areas and kitchens are always cleaned and sanitized - Ensure restaurant cleanliness by clearing surfaces, sweeping and mopping floors as well as washing and sanitizing utensils - Monitor and maintain cleanliness, sanitation and organization of assigned work areas - Maintain a neat and tidy appearance by wearing a uniform and adhering to the company dress code - Perform cleaning duties as required - Rotate stock items as per established procedures - Restock kitchen for subsequent shifts - Wash and sanitize all utensils, dishes and cooking equipment and making sure they are stored in their correct place Qualifications & Assets: - Ability to work on a variable shift pattern including evening and weekends - Ability to work under minimal supervision - Ability to multi-task with the ability to perform well in a fast-paced environment - Ability to work well in a team - Able to plan and organise workload in an efficient and timely manner - Good communication skills and understanding of the importance of health and hygiene - Have a positive attitude

Applicants are encouraged to apply by the 30th November, 2025.

   

The Accounts Payable Executive plays a crucial role in the financial operations of a company by overseeing the timely and accurate processing of accounts payable transactions. This position is responsible for managing and maintaining all aspects of accounts payable, ensuring that invoices, bills, and other financial obligations are properly recorded and settled in an efficient manner.   Responsibilities: - Receive, review, and process invoices, ensuring accuracy and compliance with company policies - Verify and match invoices with purchase orders and receipts - Maintain relationships with suppliers and vendors, addressing inquiries and resolving discrepancies in a professional and timely manner - Prepare and execute payments to vendors, including checks, electronic transfers, and other payment methods - Ensure that payments are made on time and accurately - Regularly reconcile accounts payable transactions to ensure that records are accurate and up to date whilst investigating and resolving discrepancies as needed - Maintain organized and accurate records of accounts payable transactions, invoices, and payment history - Prepare periodic financial reports related to accounts payable, providing insights into cash flow and expenditure patterns - Ensure adherence to company policies and relevant financial regulations - Continuously seek opportunities to streamline accounts payable processes, increase efficiency, and reduce costs - Review ageing report with the Financial Controller or his assistant - Support Financial controller or his assistant with any ad hoc tasks that may be required   Qualifications & Assets: - Minimum of 2 years' experience in a comparable role - Possession of a Business Administration Diploma or equivalent qualification Capacity to collaborate effectively in a team setting - Proficiency in managing multiple tasks and adaptable to accommodate sudden requests while meeting deadlines - Strong organizational and analytical capabilities - Familiarity with Shireburn SFM and SIMS is a valuable asset - Keen attention to detail and composure under pressure - Exceptional problem-solving and troubleshooting aptitude - Self-driven and capable of thriving in a fast-paced environment - Excellent written and oral communication abilities

The Housekeeping Room Attendant will make sure our rooms are replenished with all amenities, clean and inviting at all times, while ensuring a pleasant and comfortable experience for our guests during their stay. Responsibilities: - Clean the guest rooms and bathrooms while replenishing amenities according to the operational standards - Ensure security of guest rooms and privacy of guests - Empty trash containers - Ensure consistent and high operating standards in every area of Housekeeping and Laundry - Ensure that housekeeping areas are kept well organized - Monitor and maintain cleanliness, sanitation and organization of assigned work areas - Perform cleaning duties as required (e.g. vacuum carpets, spring cleaning, super cleaning etc.) - Provide excellent guest service - Remove dirty bed linen and replace with clean linen - Bring any stained linen to the attention of the laundry attendant - Replace the laundry attendant as necessary in case of holidays, days off or absences - Return, restock cart and refill cleaning chemicals as necessary at the end of the shift - Hand over the task sheet to supervisor at the end of the shift   Qualifications & Assets: - Ability to work well in a team - Ability to work weekends, evenings and public holidays as needed - Able to plan and organise workload in an efficient and timely manner - Committed to delivering a high level of customer service - Excellent standards of cleanliness including attention to detail - Previous related experience will be considered an asset - Strong written and verbal communication skills - Self-motivated with the ability to work in a fast-moving environment

Applicants are encouraged to apply by the 31st October, 2025.

The Crew Member must be passionate about food and willing to work in a fast-paced environment. Working as a crew member at our restaurant is the perfect way to start your career and gain valuable experience in customer service, food preparation as well as time management. Responsibilities: -Assist the kitchen with the preparation of food items and ensuring the food preparation areas are clean and hygienic -Able to handle guests’ concerns and complaints -Clean the food preparation equipment and maintain a clean and sanitary work environment -Complete any other assigned tasks as necessary -Dispose of trash and other refuse in an environmentally safe manner -Ensure fast and timely food service to customers -Ensure to follow all Hugo’s Burger Bar safety and security procedures -Give genuine attention to every customer, treating them with genuine friendliness and care -Input orders into a point-of-sale system and accept payments using a credit card reader or cash register whilst calculating change accurately and efficiently as possible -Maintain a neat and tidy appearance by adhering to the company dress code -Perform duties to keep the facility and equipment clean and inviting -Participate actively with other crew members and managers to meet sales target during your shift -Routinely inspect restroom areas for cleanliness and perform necessary sweeping, mopping and sanitizing -Sort, store and distribute stock items as necessary -Wash and sanitize all utensils, dishes and cooking equipment and make sure they are stored in their correct place -Work together with the kitchen team to prepare food while following cooking, safety and sanitary requirements Qualifications & Assets: -A great team player and understanding the importance of health and hygiene -Ability to work under minimal supervision -Ability to multi-task with the ability to perform well in a fast-paced environment -Able to read and follow standardized recipes -Able to work on a shift basis including evenings, weekends and public holidays -Must be able to speak and write in English -Previous experience is not necessary but will be considered an asset -Knowledge of proper food handling procedures

Applicants are encouraged to apply by the 15th September, 2025.

The Day/Night Receptionist is responsible for providing attentive, courteous, and efficient service to all guests from arrival to the point of departure, while maximizing room revenue and occupancy. Responsibilities: -Approach all encounters with guests and employees in a friendly, service-oriented manner -Assist the night auditor in analysing the revenue of the hotel -Answer guest inquiries about hotel service, facilities and hours of operation -Answer inquiries from guests regarding restaurants, transportation, entertainment, etc -Complete any required reporting (financial and non-financial) -Collaborate on and follow company policies, practices and procedures in order to maintain internal controls -Deal with any issues arising on shift and report to the Front Office Manager -Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms -Greet and welcome all guests approaching the Front Desk in accordance with Hotels’ standards -Handle check-ins and check-outs in a friendly, efficient and courteous manner   Qualifications & Assets: -At least 2 years’ experience working in a similar position -Able to prioritize multiple tasks effectively and flexibility with work schedule to accommodate last minute requests -Ability to work on a variable schedule including weekends and holidays -Ability to integrate and work well in a team environment -Excellent skills in Microsoft Office Suite, particularly Outlook, Word, and Excel -Good telephone persona with a friendly and helpful demeanour -Possess an eye for detail and ability to work under pressure -Strong written and verbal communication skills -Strong problem solving and trouble shooting skills -Self-motivated with the ability to work in a fast-moving environment  

Applicants are encouraged to apply by the 30th October, 2025.

The Food & Beverage Server is responsible to provide an excellent overall dining experience for our guests. Responsibilities: -Arrange table settings and maintain a tidy dining area -Communicate order details to the Kitchen Staff -Check dishes and kitchenware for cleanliness and presentation and report any problems -Carry dirty plates, glasses and silverware to kitchen for cleaning -Deliver checks and collect bill payments -Follow all relevant health department regulations -Greet and escort customers to their tables -Inform customers about the day’s specials -Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties) -Offer menu recommendations upon request -Provide excellent customer service to guests -Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies) -Prepare tables by setting up linens, silverware and glasses -Serve food and drink orders -Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization -Up-sell additional products when appropriate   Qualifications & Assets: -At least 1-year experience working in a similar position -Ability to work variable shift pattern -Ability to work with little supervision -Ability to multi-task with the ability to perform well in a fast-paced environment -Ability to handle unexpected problems and provide solutions to challenges -Hands-on experience with cash register and ordering information system -Excellent presentation skills

Applicants are encouraged to apply by the 15th October, 2025.

The Commis Chef’s primary responsibility is to assist with the preparation and cooking of ingredients and menu items as directed by the Head Chef.   Responsibilities: - Complete assigned tasks in an efficient and timely manner - Complete daily checks of all mis en-place to ensure freshness and quality standards - Consistently offer professional, friendly and proactive Guest service while supporting fellow Colleagues - Ensure adequacy of supplies at the cooking stations - Ensure the consistency in the preparation of all food items for a la carte and/or buffet menus according to hotel recipes and standards - Ensure the cleanliness and maintenance of all work areas, utensils, and equipment - Follow kitchen policies, procedures and service standards - Have full knowledge of all menu items, daily features and promotions - Help to maintain a climate of smooth and friendly cooperation - Maintain proper rotation of product in all chillers to minimize wastage/spoilage - Prepare ingredients that should be frequently available (vegetables, spices etc.) - Put effort in optimizing the cooking process with attention to speed and quality   Qualifications & Assets: - At least 1-year experience working in a similar position - Ability to work variable shift pattern - Ability to work cohesively as part of a team - Ability to multitask and work well under pressure in a fast-paced environment - Excellent use of various cooking methods, ingredients, equipment and processes - Highly responsible & reliable - Knowledge of best cooking practices

Applicants are encouraged to apply by the 25th September, 2025.

The Senior Bartender will be responsible for serving patrons and providing an excellent guest drinking experience. The Senior bartender will oversee the running of the bar, managing the bar team and also dealing with administrative tasks. Responsibilities: -Assess bar customers’ preferences and making recommendations *Able to train staff in line with company policies -Comply with all food and beverage regulations -Carry out stocktakes as necessary -Ensure that bar equipment is upkept -Interact with customers, take orders and serve snacks and drinks -Mix and prepare flavours for mixed drinks -Prepare alcohol or non-alcohol beverages for bar and restaurant patrons -Prepare the roster and schedule shifts accordingly -Replace empty kegs with full ones -Stock refrigerating units with wines and bottled beer -Stay guest focused and nurture an excellent guest experience   Qualifications & Assets: -Minimum of four years’ working experience as a bartender -Able to work weekends, evenings and public holidays as needed -Able to keep the bar organized, stocked and clean -Courteous, friendly personality and professional appearance -Excellent knowledge of menu items, including beers, wines, cocktails, and liquors -Excellent knowledge of mixing, garnishing and serving drinks -Excellent communication skills and the ability to handle tense situations with customers and colleagues calmly and rationallyGood math and computer skills -Must be able to work well in a team -Must have a positive attitude  

Reporting to the Executive Housekeeper, the Housekeeping Supervisor is responsible of leading our team of room attendants and ensure we provide excellent customer service.   Responsibilities: - Check rooms and common areas, including stairways and lounge areas, for cleanliness and assist accordingly - Coordinate work activities among departments - Ensure compliance with safety and sanitation policies - Educate housekeeping staff on cleanliness, tidiness and hygiene standards - Examine the property to determine need for repairs or replacement of furniture and/ or equipment - Investigate and address complaints regarding poor housekeeping service - Maintain an inventory of cleaning supplies - Monitor and replenish cleaning products stock - Motivate team members and resolve any issues that might occur - Oversee staff performance on a daily basis - Prepare work assignments in an effective manner - Perform various cleaning duties in instances of staff shortages - Schedule shifts and arrange for replacements in cases of absence - Train room attendants on cleaning and maintenance tasks   Qualifications & Assets: - At least 2 years’ experience working in a similar position - Ability to use industrial cleaning equipment and products - Ability to work to deadlines, with changing priorities and whilst remaining calm under pressure - Able to work various shifts, including evenings, public holidays and weekends - Excellent organizational and team management skills - Must have excellent interpersonal skills to be able to get along well with co-workers and customers/clients - Must be proactive in carrying out assigned duties - Proactive approach, with exceptional initiative and problem-solving abilities to ensure the highest levels of productivity and guest satisfaction    

The Bartender will be responsible for serving patrons and providing an excellent guest drinking experience. The bartender will be able to create classic and innovative drinks exceeding customers’ expectations. Responsibilities: -Assess bar customers’ preferences and making recommendations -Clean bar equipment and wash glasses -Comply with all food and beverage regulations -Interact with customers, taking orders and serving snacks and drinks -Mop floors and remove empty bottles and trash -Mix and prepare flavours for mixed drinks -Prepare alcohol or non-alcohol beverages for bar and restaurant patrons -Restock and replenish bar inventory and supplies -Replace empty kegs with full ones -Stock refrigerating units with wines and bottled beer -Stay guest focused and nurture an excellent guest experience   Qualifications & Assets: -Minimum of 1 year working experience as a bartender -Ability to meet physical demands of the position, including standing and lifting heavy items for extended periods of time -Ability to work weekends, evenings and public holidays as needed -Able to keep the bar organized, stocked and clean -Basic knowledge of menu items, including beers, wines, cocktails, and liquors -Basic math and computer skills -Courteous, friendly personality and professional appearance -Excellent knowledge of mixing, garnishing and serving drinks -Good communication skills and the ability to handle tense situations with customers calmly and rationally -Must be able to work well in a team -Positive attitude and excellent communication skills

Applicants are encouraged to apply by the 3rd September, 2025.

The Shift Leader must be an organized and enthusiastic person who enjoys working in a fast-paced environment. The Shift Leader should demonstrate and ensure the highest level of courteous and efficient service to ensure patrons feel welcome and that their needs are always attended. Responsibilities: -Build and maintain positive client and customer relationships -Plan, supervise and control various operations whilst working closely with the direct manager -Ensure that the service team is well managed -Ensure that a high quality of product and service is maintained in the venue to ensure guest satisfaction and safety -Complete daily operational tasks in a timely manner -Conduct briefing meetings with restaurant personnel -Ensure that restaurant employees are in proper uniform and adhere to the venue’s appearance standards -Help foster a positive working environment for all workers and check in regularly to ensure employee satisfaction -Inspect facilities regularly and enforce strict compliance with health and safety standards -Oversee preparation of daily summary reports -Be knowledgeable of all services and products offered by the restaurant -Provide a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork -Resolve any customer complaints as needed -Suggest changes to operating standards to improve efficiency of work -Set departmental goals and create plans of action for achieving them Qualifications & Assets: -At least 1 year experience working in a similar position -Ability to work on a shift basis including evenings, weekends, and public holidays -Ability to integrate and work well in a team environment -Ability to diffuse tense situations and resolve conflicts -Ability to make decisive decisions, delegate responsibilities and maximize resources -Excellent skills in Microsoft Office Suite, particularly Outlook, Word, and Excel -Possess an eye for detail and ability to work under pressure -Strong leadership and organisational skills -Strong written and verbal communication skills -Strong problem solving and trouble shooting skills -Self-motivated with the ability to work in a fast-moving environment -Working knowledge of various computer software programs (MS Office, restaurant management software, POS system)