Work

The Senior Bartender will be responsible for serving patrons and providing an excellent guest drinking experience. The Senior bartender will oversee the running of the bar, managing the bar team and also dealing with administrative tasks. Responsibilities: -Assess bar customers’ preferences and making recommendations *Able to train staff in line with company policies -Comply with all food and beverage regulations -Carry out stocktakes as necessary -Ensure that bar equipment is upkept -Interact with customers, take orders and serve snacks and drinks -Mix and prepare flavours for mixed drinks -Prepare alcohol or non-alcohol beverages for bar and restaurant patrons -Prepare the roster and schedule shifts accordingly -Replace empty kegs with full ones -Stock refrigerating units with wines and bottled beer -Stay guest focused and nurture an excellent guest experience   Qualifications & Assets: -Minimum of four years’ working experience as a bartender -Able to work weekends, evenings and public holidays as needed -Able to keep the bar organized, stocked and clean -Courteous, friendly personality and professional appearance -Excellent knowledge of menu items, including beers, wines, cocktails, and liquors -Excellent knowledge of mixing, garnishing and serving drinks -Excellent communication skills and the ability to handle tense situations with customers and colleagues calmly and rationallyGood math and computer skills -Must be able to work well in a team -Must have a positive attitude  

The Bartender will be responsible for serving patrons and providing an excellent guest drinking experience. The bartender will be able to create classic and innovative drinks exceeding customers’ expectations. Responsibilities: -Assess bar customers’ preferences and making recommendations -Clean bar equipment and wash glasses -Comply with all food and beverage regulations -Interact with customers, taking orders and serving snacks and drinks -Mop floors and remove empty bottles and trash -Mix and prepare flavours for mixed drinks -Prepare alcohol or non-alcohol beverages for bar and restaurant patrons -Restock and replenish bar inventory and supplies -Replace empty kegs with full ones -Stock refrigerating units with wines and bottled beer -Stay guest focused and nurture an excellent guest experience   Qualifications & Assets: -Minimum of 1 year working experience as a bartender -Ability to meet physical demands of the position, including standing and lifting heavy items for extended periods of time -Ability to work weekends, evenings and public holidays as needed -Able to keep the bar organized, stocked and clean -Basic knowledge of menu items, including beers, wines, cocktails, and liquors -Basic math and computer skills -Courteous, friendly personality and professional appearance -Excellent knowledge of mixing, garnishing and serving drinks -Good communication skills and the ability to handle tense situations with customers calmly and rationally -Must be able to work well in a team -Positive attitude and excellent communication skills

Applicants are encouraged to apply by the 311st July 2026.

The Food & Beverage Server is responsible to provide an excellent overall dining experience for our guests. Responsibilities: -Arrange table settings and maintain a tidy dining area -Communicate order details to the Kitchen Staff -Check dishes and kitchenware for cleanliness and presentation and report any problems -Carry dirty plates, glasses and silverware to kitchen for cleaning -Deliver checks and collect bill payments -Follow all relevant health department regulations -Greet and escort customers to their tables -Inform customers about the day’s specials -Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties) -Offer menu recommendations upon request -Provide excellent customer service to guests -Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies) -Prepare tables by setting up linens, silverware and glasses -Serve food and drink orders -Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization -Up-sell additional products when appropriate   Qualifications & Assets: -At least 1-year experience working in a similar position -Ability to work variable shift pattern -Ability to work with little supervision -Ability to multi-task with the ability to perform well in a fast-paced environment -Ability to handle unexpected problems and provide solutions to challenges -Hands-on experience with cash register and ordering information system -Excellent presentation skills

Applicants are encouraged to apply by the 31st July, 2026.

The Commis Chef’s primary responsibility is to assist with the preparation and cooking of ingredients and menu items as directed by the Head Chef.   Responsibilities: - Complete assigned tasks in an efficient and timely manner - Complete daily checks of all mis en-place to ensure freshness and quality standards - Consistently offer professional, friendly and proactive Guest service while supporting fellow Colleagues - Ensure adequacy of supplies at the cooking stations - Ensure the consistency in the preparation of all food items for a la carte and/or buffet menus according to hotel recipes and standards - Ensure the cleanliness and maintenance of all work areas, utensils, and equipment - Follow kitchen policies, procedures and service standards - Have full knowledge of all menu items, daily features and promotions - Help to maintain a climate of smooth and friendly cooperation - Maintain proper rotation of product in all chillers to minimize wastage/spoilage - Prepare ingredients that should be frequently available (vegetables, spices etc.) - Put effort in optimizing the cooking process with attention to speed and quality   Qualifications & Assets: - At least 1-year experience working in a similar position - Ability to work variable shift pattern - Ability to work cohesively as part of a team - Ability to multitask and work well under pressure in a fast-paced environment - Excellent use of various cooking methods, ingredients, equipment and processes - Highly responsible & reliable - Knowledge of best cooking practices

Applicants are encouraged to apply by the 311st July, 2026.

The Crew Member must be passionate about food and willing to work in a fast-paced environment. Working as a crew member at our restaurant is the perfect way to start your career and gain valuable experience in customer service, food preparation as well as time management. Responsibilities: -Assist the kitchen with the preparation of food items and ensuring the food preparation areas are clean and hygienic -Able to handle guests’ concerns and complaints -Clean the food preparation equipment and maintain a clean and sanitary work environment -Complete any other assigned tasks as necessary -Dispose of trash and other refuse in an environmentally safe manner -Ensure fast and timely food service to customers -Ensure to follow all Hugo’s Burger Bar safety and security procedures -Give genuine attention to every customer, treating them with genuine friendliness and care -Input orders into a point-of-sale system and accept payments using a credit card reader or cash register whilst calculating change accurately and efficiently as possible -Maintain a neat and tidy appearance by adhering to the company dress code -Perform duties to keep the facility and equipment clean and inviting -Participate actively with other crew members and managers to meet sales target during your shift -Routinely inspect restroom areas for cleanliness and perform necessary sweeping, mopping and sanitizing -Sort, store and distribute stock items as necessary -Wash and sanitize all utensils, dishes and cooking equipment and make sure they are stored in their correct place -Work together with the kitchen team to prepare food while following cooking, safety and sanitary requirements Qualifications & Assets: -A great team player and understanding the importance of health and hygiene -Ability to work under minimal supervision -Ability to multi-task with the ability to perform well in a fast-paced environment -Able to read and follow standardized recipes -Able to work on a shift basis including evenings, weekends and public holidays -Must be able to speak and write in English -Previous experience is not necessary but will be considered an asset -Knowledge of proper food handling procedures

Applicants are encouraged to apply by the 30th June, 2026.

The General Cleaner will be responsible for cleaning our outlets and equipment while carrying out various other cleaning and basic maintenance duties, as necessary. Responsibilities: -Clean equipment and maintain a clean work environment -Dispose of trash and other kitchen refuse in an environmentally safe manner -Ensure consistent and high operating standards in every area of the establishments -Monitor and maintain cleanliness, sanitation and organization of assigned work areas -Perform cleaning duties as required Qualifications & Assets: -Ability to work on a variable shift pattern including evening and weekends -Ability to work under minimal supervision -Ability to multi-task with the ability to perform well in a fast-paced environment -Ability to work well in a team -Able to plan and organise workload in an efficient and timely manner -Good communication skills -Have a positive attitude  

Applicants are encouraged to apply by the 31st July, 2026.

The Kitchen Steward will be responsible for cleaning our outlets and equipment whilst making sure that all areas are clean and sanitary. The Kitchen Steward must clean and put away dishes, clean floors, clean food preparation areas and refill supplies. Responsibilities: - Clean food preparation equipment and maintain a clean work environment - Dispose of trash and other kitchen refuse in an environmentally safe manner - Ensure consistent and high operating standards in every area of the establishments - Ensure that the food preparation areas and kitchens are always cleaned and sanitized - Ensure restaurant cleanliness by clearing surfaces, sweeping and mopping floors as well as washing and sanitizing utensils - Monitor and maintain cleanliness, sanitation and organization of assigned work areas - Maintain a neat and tidy appearance by wearing a uniform and adhering to the company dress code - Perform cleaning duties as required - Rotate stock items as per established procedures - Restock kitchen for subsequent shifts - Wash and sanitize all utensils, dishes and cooking equipment and making sure they are stored in their correct place Qualifications & Assets: - Ability to work on a variable shift pattern including evening and weekends - Ability to work under minimal supervision - Ability to multi-task with the ability to perform well in a fast-paced environment - Ability to work well in a team - Able to plan and organise workload in an efficient and timely manner - Good communication skills and understanding of the importance of health and hygiene - Have a positive attitude

Applicants are encouraged to apply by the 30th June, 2026.

   

The Day/Night Receptionist is responsible for providing attentive, courteous, and efficient service to all guests from arrival to the point of departure, while maximizing room revenue and occupancy. Responsibilities: -Approach all encounters with guests and employees in a friendly, service-oriented manner -Assist the night auditor in analysing the revenue of the hotel -Answer guest inquiries about hotel service, facilities and hours of operation -Answer inquiries from guests regarding restaurants, transportation, entertainment, etc -Complete any required reporting (financial and non-financial) -Collaborate on and follow company policies, practices and procedures in order to maintain internal controls -Deal with any issues arising on shift and report to the Front Office Manager -Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms -Greet and welcome all guests approaching the Front Desk in accordance with Hotels’ standards -Handle check-ins and check-outs in a friendly, efficient and courteous manner   Qualifications & Assets: -At least 2 years’ experience working in a similar position -Able to prioritize multiple tasks effectively and flexibility with work schedule to accommodate last minute requests -Ability to work on a variable schedule including weekends and holidays -Ability to integrate and work well in a team environment -Excellent skills in Microsoft Office Suite, particularly Outlook, Word, and Excel -Good telephone persona with a friendly and helpful demeanour -Possess an eye for detail and ability to work under pressure -Strong written and verbal communication skills -Strong problem solving and trouble shooting skills -Self-motivated with the ability to work in a fast-moving environment  

Applicants are encouraged to apply by the 31st July, 2026.

The Housekeeping Attendant – Public Area & General, must keep facilities such as lobbies, front desk as well as offices in a neat and clean condition. The candidate must also promote a positive image of the property to the guests, and able to address guests’ requests in a friendly manner. Responsibilities: -Assist guests when required -Carry out cleaning of rooms, hallways, restrooms and restaurants as necessary -Comply with the Lost and Found Policy of the Hotel -Ensure that all floral arrangements and plants are always kept neat -Ensure that the hotel lobbies and public facilities are serviced throughout the day -Maintain inventory of all cleaning supplies and communicate needs to the Executive Housekeeper and/or Housekeeping Supervisors -Maintain high standards of personal appearance and grooming, which include wearing the proper uniform -Monitor and maintain glass cleanliness -Perform additional duties including but not limited to laundry services and spring-cleaning -Report any maintenance issues Update the status of areas that were cleaned, on the assignment sheet Qualifications & Assets:  -Ability to prioritize multiple tasks effectively -Ability to work a variety of shifts, including weekends and holidays -Ability to integrate and work well in a team environment -Committed to delivering a high level of customer service -Excellent standards of cleanliness including attention to detail -Flexibility with work schedule to accommodate last minute requests -Maintain a professional appearance, attitude, and performance -Previous related experience will be considered an asset -Strong written and verbal communication skills -Self-motivated with the ability to work in a fast-moving environment  

Applicants are encouraged to apply by the 30th June, 2026.

The Head Housekeeping Supervisor is responsible of leading our team of Housekeeping Supervisors as well as Housekeeping attendants and ensure we provide excellent customer service. Responsibilities: -Approach encounters with guests and employees in an attentive, friendly, courteous and service oriented manner -Comply at all times with Hugo’s Hotels standards and regulations to encourage safe and efficient hotel operations -Check rooms and common areas, including stairways and lounge areas, for cleanliness -Coordinate work activities among departments -Ensure compliance with safety and sanitation policies -Educate housekeeping staff on cleanliness, tidiness and hygiene standards -Examine the property to determine need for repairs or replacement of furniture and/ or equipment -Investigate and address complaints regarding poor housekeeping service -Issue supplies and equipment as needed and participate in regular inventories checks to ensure proper supply levels -Maintain an inventory of cleaning supplies -Monitor and replenish cleaning products stock -Motivate team members and resolve any issues that might occur -Oversee staff performance on a daily basis -Prepare work assignments in an effective manner -Perform various cleaning duties in instances of staff shortages -Assist in the preparation of employee schedule according to the business forecast, payroll budget guidelines and productivity requirements -Schedule shifts and arrange for replacements in cases of absence -Train housekeeping attendants on cleaning and maintenance tasks -Serve as problem solver in instances of guest dissatisfaction; resolve complaints, concerns or issues in a timely and helpful manner Qualifications & Assets: -At least 4 years’ experience working in a similar position -Ability to use industrial cleaning equipment and products -Ability to work to deadlines, with changing priorities and whilst remaining calm under pressure -Ability to work a variable shift pattern -Demonstrated success in collaborating with diverse organizational functions to accomplish common goals -Excellent organizational and team management skills -Must have excellent interpersonal skills to be able to get along well with co-workers and customers/clients -Must be proactive in carrying out assigned duties -Proactive approach, with exceptional initiative and problem-solving abilities to ensure the highest levels of productivity and guest satisfaction    

The Chef de Partie – Pastry is responsible for the preparation, production, and presentation of high-quality desserts, pastries, and sweet creations while contributing actively to the creative development of the pastry offering. The role supports the pastry leadership team in maintaining excellence in quality, consistency, and innovation, while encouraging creativity in recipe development, flavour combinations, and presentation styles that elevate the overall guest experience. Responsibilities: - Prepare and produce a wide variety of desserts, pastries, and sweet goods using both classical and contemporary pastry techniques - Maintain high standards of quality, presentation, and consistency in all pastry products served - Contribute ideas and creative input towards new desserts, seasonal menus, and innovative pastry concepts - Experiment with ingredients, flavours, and plating techniques to enhance the dessert offering and guest experience - Work collaboratively with the Group Executive in the development and refinement of pastry menus - Ensure pastry stations are well organised and stocked with all necessary ingredients, tools, and equipment. - Prepare and manage baking ingredients and mise en place to ensure smooth kitchen operations - Uphold strict food safety, hygiene, and sanitation standards at all times - Optimise pastry production processes while maintaining attention to both speed and quality - Communicate dessert specials and new creations with the Food & Beverage service team to enhance guest engagement - Support a positive, collaborative, and professional environment within the kitchen brigade   Qualifications & Assets: - At least 2 years experience working in a similar position - Ability to work variable shift pattern - Ability to multitask and work efficiently under pressure - Culinary school diploma - Excellent use of various cooking methods, ingredients, equipment and processes - Up to date knowledge of cooking techniques and recipes - Knowledge of culinary, baking and pastry techniques - Working knowledge of baking with ingredient limitations (pastries that are gluten free, sugarless etc.) - Great attention to detail and creativity

The Carpenter is a skilled technical role responsible for the fabrication, installation, repair, and long-term maintenance of wooden structures, fixtures, and furniture across all operational areas. The role requires a high level of craftsmanship, precision, and reliability, supporting both preventive and reactive maintenance activities. Working closely with the Head of Maintenance, the Carpenter will contribute directly to asset preservation, guest experience, safety compliance, and the overall visual and functional standards of the operation. Responsibilities: - Carry out high-quality carpentry works including fabrication, installation, repair, and finishing of furniture, fittings, and wooden structures - Manufacture and assemble bespoke items such as cabinets, shelving, counters, doors, panels, and decorative elements in line with design specifications and operational needs - Perform ongoing maintenance and repairs to furniture and fixtures located in public areas, bars, lounges, restaurants, back-of-house areas, and offices, ensuring minimal disruption to operations - Accurately measure, cut, shape, assemble, and finish wood, laminates, plastics, and related materials using appropriate tools and machinery - Assess the condition and quality of existing woodwork and materials, recommending repairs, replacements, or improvements where necessary - Read, interpret, and execute work based on blueprints, technical drawings, sketches, and verbal instructions - Ensure all carpentry works meet defined quality standards, aesthetic expectations, and durability requirements - Minimise material waste through efficient planning, accurate measurements, and proper handling of materials -Ensure all works comply with health and safety regulations, fire safety standards, and internal policies - Maintain tools, equipment, and work areas in a clean, safe, and organised condition at all times Qualifications & Assets: - Minimum of five (5) years’ proven, hands-on experience as a Carpenter in a commercial, hospitality, or industrial environment - Strong expertise in finishing carpentry with a demonstrated ability to deliver consistent, high-quality results - Proficient in the safe operation of carpentry tools, machinery, and related equipment - Ability to read, understand, and work from technical drawings and specifications - Capable of working independently with minimal supervision while managing time and priorities effectively - High attention to detail with a strong focus on quality and precision - Practical problem-solving skills and the ability to propose effective repair or fabrication solutions - Strong understanding of workplace safety practices and risk awareness - Physically fit and capable of performing manual tasks associated with carpentry work - Flexible, adaptable, and comfortable working within a multicultural and fast-paced environment

The Maintenance worker will be responsible for a variety of activities such as repairs, maintenance and cleaning to ensure that our facilities are both tidy and functional. Responsibilities: - Conduct maintenance tasks, perform minor fixes and keep working area clean and tidy - Check control panels and electrical wiring to identify issues - Collaborate with workers and oversee contractors during renovations - Complete a variety of repair services, including cutting pieces, installing items, removing appliances, replacing parts and other duties as needed - Ensure adherence to high quality standards and health and safety regulations - Inspect equipment and check functionality of safety systems - Perform preventative maintenance - Perform other related duties and activities as required - Receive and respond to guests reports of mechanical or maintenance issues - Report any issues or problems to your direct manager - Update building manager of major issues with interior or exterior facilities Qualifications & Assets: - Able to work evenings and weekends as assigned - Able to work well under minimal supervision - Able to work in a physically demanding job that includes heavy lifting and standing - Able to prioritize tasks and follow specified instructions and procedures - Good communication and interpersonal skills - Have experience using hand and electrical tools - High school diploma or equivalent would be considered an asset - Possess good written and oral communication skills - Strong time management skills

Hugo’s Group is Malta’s premier hospitality and entertainment brand, bringing together vibrant nightlife destinations, a signature burger bar, and two cutting edge hotels. Built on a foundation of exceptional service and forward-thinking innovation, we continue to set new standards in guest experiences. At Hugo’s Group, we offer rewarding career opportunities, competitive benefits, and a collaborative environment where teamwork is at the heart of everything we do. As proud holders of the Equality Mark certification, we are deeply committed to fostering an inclusive, supportive, and transparent workplace where every individual has the opportunity to thrive. If you’re driven, energetic, and passionate about hospitality, join our dynamic team and play a key role in creating unforgettable experiences for guests from across the globe. The primary responsibility of the Demi Chef de Partie is to amaze the patrons of our establishment with excellent cooking according to the chef’s recipes and specifications. Your work will be an important factor to a client’s contentment. The ultimate goal is to expand our clientele and reputation to ensure long-term success. Responsibilities: -Complete assigned tasks in an efficient and timely manner -Complete daily checks of all mis en-place to ensure freshness and quality standards -Consistently offer professional, friendly and proactive Guest service while supporting fellow Colleagues -Ensure adequacy of supplies at the cooking stations -Enforce strict health and hygiene standards -Ensure the consistency in the preparation of all food items for a la carte and/or buffet menus according to hotel recipes and standards -Ensure all kitchen Colleagues are aware of standards and expectations -Ensure the cleanliness and maintenance of all work areas, utensils, and equipment -Follow kitchen policies, procedures and service standards -Have full knowledge of all menu items, daily features and promotions -Help to maintain a climate of smooth and friendly cooperation -Liaise daily with Outlet Chefs to keep open lines of communication regarding Guest feedback -Maintain proper rotation of product in all chillers to minimize wastage/spoilage -Prepare ingredients that should be frequently available (vegetables, spices etc.) -Put effort in optimizing the cooking process with attention to speed and quality   Qualifications & Assets:  -At least 1-year experience working in a similar position -Ability to work variable shift pattern -Ability to work cohesively as part of a team -Ability to multitask and work well under pressure in a fast-paced environment -Culinary school diploma -Excellent use of various cooking methods, ingredients, equipment and processes -Highly responsible & reliable -Knowledge of best cooking practices

Applicants are encouraged to apply by the 30th December, 2025.